Privacy Policy

Effective date: March 20, 2026.

1. Who We Are

TRU Center Wellness / TRU Core Method is owned and operated by Alicia Gilbert in Redondo Beach, California. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have regarding your data.

2. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, inquiry details, form selections, and any information you submit when requesting a discovery call, joining a membership, or creating an account. We also collect payment-related records through Stripe, usage and device data through standard site analytics and logs, and playback or account activity needed to deliver the membership experience.

3. How We Use Information

We use this information to respond to inquiries, deliver membership access, process payments, maintain accounts, provide video playback, improve the website, troubleshoot issues, send transactional communications, and understand how visitors engage with the site and membership experience.

4. Service Providers

We use third-party service providers to operate this site and deliver services. These providers currently include Stripe for payment processing, Supabase for authentication and database infrastructure, Mux for video delivery, GoHighLevel for lead and CRM workflows, and Mailgun for email-related delivery. These providers process data only as needed to perform their services.

5. Payments

Payments are processed by Stripe. TRU Center Wellness / TRU Core Method does not store your full payment card number on this website. Payment and billing information is handled according to Stripe’s policies and security controls.

6. Cookies and Usage Data

We may use cookies, local storage, and similar technologies to remember session state, support login and checkout flows, analyze traffic, measure campaign performance, and improve site functionality. Some of this information may include IP address, browser type, device information, and pages visited.

7. Data Retention

We retain personal information for as long as reasonably necessary to operate the business, provide services, meet legal or accounting obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will delete it or de-identify it where practical.

8. Your Rights and Choices

If you would like to access, correct, update, or delete your information, you may contact us at info@trucenterwellness.com. California residents may have additional rights under applicable law, including the right to request information about categories of personal information collected and shared.

9. Children’s Privacy

This site is not intended for children under 13, and we do not knowingly collect personal information from children through the website.

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here with a revised effective date.

12. Contact

Questions about this Privacy Policy may be sent to info@trucenterwellness.com or by mail to TRU Center Wellness, Redondo Beach, California.